Inner West Colour (Inner West Colour, I, me or my) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains in plain language how I collect, use, and protect your information when you visit my website or contact me about painting services.
Information I collect
I only collect the information I need to respond to your enquiries and provide quotes, including:
- Contact details such as your name, email address and phone number
- Your address or general location of the property
- Details you choose to provide about the project (surfaces, size, timing, budget, etc.)
This information is usually collected when you submit the quote form on my website or contact me directly by email or phone.
How I use your information
I use the information I collect to:
- Respond to your enquiries and provide quotes
- Schedule site visits and carry out agreed painting work
- Maintain basic records for administration, invoicing and tax purposes
- Improve my services and website based on anonymous analytics
I do not sell your personal information or share it for unrelated marketing purposes.
Website analytics (Plausible)
I use Plausible Analytics, a privacy‑friendly analytics service, to understand how people use my website. Plausible does not use cookies and does not collect any personally identifiable information. It provides me with anonymous, aggregated statistics such as page views and general device or browser information.
Who I share information with
I may share your information with trusted service providers who help me run the website or deliver my services (for example, email providers or website hosting). These providers only receive the information they need to perform their services and are expected to keep it confidential.
I may also disclose information if required to do so by law, or if I genuinely believe it is necessary to protect my rights, your safety, or the safety of others.
How long I keep your information
I keep quote requests and job records only for as long as reasonably necessary for my business, tax and legal obligations. If you would like me to delete information that identifies you, you can contact me using the details below and I will do so where I am not required to keep it.
How I protect your information
I take reasonable steps to protect your information from unauthorised access, loss or misuse, including using reputable hosting providers and limiting access to my email and records. However, no method of transmission or storage is completely secure, so I cannot guarantee absolute security.
Your choices and rights
You can choose not to submit personal information through the website and instead contact me by phone. You may also contact me at any time to:
- Ask what personal information I hold about you
- Request corrections to any inaccurate details
- Ask me to delete information I no longer need
Changes to this policy
I may update this Privacy Policy from time to time to reflect changes in my services or legal requirements. Any updates will be posted on this page with a new Last updated date. By continuing to use the website after changes take effect, you agree to the updated policy.
Contact me
If you have any questions about this Privacy Policy or how I handle your information, please contact:
Inner West Colour
Email: jacob@innerwestcolour.com.au
Phone: 0424 993 649